Inflation and decreased purchasing power, the health crisis, ecological awareness related to travel, as well as changes in behaviour regarding search and booking methods with an increasing tendency towards “last-minute” planning, and the ethical aspect of holidays and leisure.
Players in the leisure and tourism sector must be increasingly agile and flexible to meet these new demands, and know how to create the “wow effect” to stand out from the competition!
You wish to better manage call peaks related to the seasonality of your business across multiple sites and/or languages, deliver impeccable service quality, stay connected with your customers across all channels 24/7, measure their level of satisfaction, and display optimal reviews and recommendation rates…
Discover the Eloquant Cloud Customer Experience platform, an extended Contact Centre and Voice of the Customer solution based on AI.
Allibert Montagne et Déserts, Air France, SNCF, Wonderbox, AFIAL (Festival d’Aix), Rossignol, Abrisud, Irrijardin, …. already rely on us to help them improve their customer relationships, what about you?
Are you intrigued? Need to know more before taking the plunge?
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