Discover our SaaS software solutions to optimise your contact centre’s customer relationship management with Eloquant!
#CCaaS #VoC #IA
Eloquant’s omnichannel contact centre solution enables you to deliver a memorable customer experience, contributing to your customers’ satisfaction and loyalty.
Equip your agents with the right tool, enhanced by AI, to handle your conversations. All interactions with your customers are centralised on a single, ergonomic, and intuitive interface for a 360° vision that ensures the comfort and efficiency of your advisors, while delivering a seamless and memorable journey for your customers.
Measure, analyse, visualise your customers’ feedback and leverage the abundance of data collected through satisfaction surveys and conversation listening to continuously improve your customers’ journey. Benefit from the full power of AI to understand the Voice of your Customers in real time.
Customisable agent console, autonomy for configuration and orchestration of workflows and satisfaction surveys.
Automate, analyse, assist your customers and users with AI at the heart of our solutions.
All important information about your customers is made accessible across your various business tools.
Using our own infrastructure to guarantee a high level of availability and quality of service for your customers.
We support numerous clients in France and internationally. Discover some of our references here…
A SaaS customer relationship management software provider that supports European companies in managing, orchestrating, measuring, and improving conversations with their customers.
Voice and digital interactions, and satisfaction surveys processed each year.
Across various sectors: banking, insurance, transportation, retail, energy, public services...
Multilingual solution deployed internationally.
Proven expertise in Customer Relationship Management with end-to-end support.
Are you intrigued? Need to know more before taking the plunge?
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Copyright 2024 | Eloquant | Realized by La Quincaillerie
