Discover our SaaS software solutions to optimize your contact center customer relationship management with Eloquant!
#CCaaS #VoC #IA
Eloquant’s omnichannel contact center solution enables you to deliver a memorable customer experience, contributing to customer satisfaction and loyalty.
Give your agents the right AI-enhanced tool to handle your conversations. All interactions with your customer are centralized on a single, ergonomic and intuitive interface for a 360° vision that ensures the comfort and efficiency of your advisors, while offering a fluid and memorable customer journey.
Measure, analyze and visualize your customers’ feedback, and leverage the wealth of data collected through satisfaction surveys and conversation listening, to continuously improve your customers’ journey. Benefit from the full power of AI to understand the Voice of your Customers in real time.
Agent console customization, autonomy to set up and orchestrate flows and satisfaction surveys.
Automate, Analyze, Assist your customers and users with AI at the heart of our solutions.
All important information about your customers is made accessible in your various business tools.
Use of our own infrastructure, guaranteeing a high level of availability and quality of service for your customers.
We work with numerous customers in France and abroad. Here are a few references…
A SaaS customer relationship software provider that helps European companies manage, orchestrate, measure and improve conversations with their customers.
Voice and digital interactions and satisfaction surveys processed every year.
Multi-sector: banks, mutuals, insurance, transport, retail, energy, public services...
Multilingual solution deployed worldwide.
recognized expertise in customer relations, with end-to-end support.
Are you intrigued? Need to know more before taking the plunge?
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Copyright 2024 | Eloquant | Realized by La Quincaillerie
