Press releases

We’re talking about Eloquant…. Find out more about our publications and press coverage!

Customer relations: Don’t ignore consumer opinions

Eloquant releases its Quality Monitoring solution

From Like to Love, GEODIS D&E’s commitment to excellence in customer relations

Eloquant offers webinars to share best practices in customer relations.

Responsible digital in Customer Relations: a crucial issue amplified by the rise of AI

Customer relations: 6 criteria for the right channel at the right time

Gustave Rideau listens to its customers

Customer relations: 6 criteria for defining the right interaction channel at the right time

“Eloquant and its visual IVR: digitizing calls for a better customer experience”

Deciphering the use of telephone recordings

Eloquant, your cloud Customer Experience platform

A unified and centralised platform to manage, orchestrate, measure and analyse conversations with your customers. Listen to the voice of your customers and take real-time action on satisfaction or dissatisfaction levers to improve your customers’ experience.

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