Press releases

We’re talking about Eloquant…. Find out more about our publications and press coverage!

Customer relations: Don’t ignore consumer opinions

09/02/2024

Eloquant releases its Quality Monitoring solution

07/04/2024

From Like to Love, GEODIS D&E’s commitment to excellence in customer relations

08/02/2024

Eloquant offers webinars to share best practices in customer relations.

07/12/2024

Responsible digital in Customer Relations: a crucial issue amplified by the rise of AI

07/12/2024

Customer relations: 6 criteria for the right channel at the right time

06/11/2024

Gustave Rideau listens to its customers

06/03/2024

Customer relations: 6 criteria for defining the right interaction channel at the right time

07/12/2024

“Eloquant and its visual IVR: digitizing calls for a better customer experience”

07/12/2024

Deciphering the use of telephone recordings

07/12/2024

Eloquant, your Customer Experience cloud platform

A unified, centralized platform to manage, orchestrate, measure and analyze conversations with your customers. Listen to the voice of your customers and act in real time on the drivers of satisfaction or dissatisfaction to improve the Customer Experience.

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Voice of the Customer / Satisfaction surveys

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