Press releases

We’re talking about Eloquant…. Find out more about our publications and press coverage!

Customer relations: Don’t ignore consumer opinions

Eloquant releases its Quality Monitoring solution

From Like to Love, GEODIS D&E’s commitment to excellence in customer relations

Eloquant offers webinars to share best practices in customer relations.

Responsible digital in Customer Relations: a crucial issue amplified by the rise of AI

Customer relations: 6 criteria for the right channel at the right time

Gustave Rideau listens to its customers

Customer relations: 6 criteria for defining the right interaction channel at the right time

“Eloquant and its visual IVR: digitizing calls for a better customer experience”

Deciphering the use of telephone recordings

Eloquant, your Customer Experience cloud platform

A unified, centralized platform to manage, orchestrate, measure and analyze conversations with your customers. Listen to the voice of your customers and act in real time on the drivers of satisfaction or dissatisfaction to improve the Customer Experience.

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