Sector: Business and public services

The challenges facing your sector

Administrations, businesses and public services, development agencies… Their main mission is to manage and handle the requests or cases of their public efficiently: users, policyholders, citizens.

At the same time, public services must adapt to the digital age and undergo a digital transition to meet users’ expectations regarding online services, as well as to improve processing efficiency and the quality of service provided in order to enhance their image.

Your issues

You wish to streamline interactions with your users, make it easier for them to access information and services, centralise collected data and history, measure their level of satisfaction, and ensure a real guarantee regarding the confidentiality and security of their data…

Discover the Eloquant Cloud Customer Experience platform, an advanced solution for Contact Centres and Voice of the Customer based on AI.

Our customers say it best!

Ministère des Armées, Ministère de l’Education Nationale, ANTS, CCI Paris IDF, Direction Générale des Douanes, OPCO, Conseils Départementaux du 38, 44 et du 64 , Conseils régionaux du Pas-de-Calais et de la Provence-Alpes Côte d’Azur, Ville de Montpellier, Association prévention routière… already rely on us to help them improve their customer relationships, what about you?