Eloquant is the provider of an AI-based cloud Customer Experience platform, an extended Contact Centre solution (CCaaS) and a Voice of the Customer (Voc) offering.
Since 2001, Eloquant has been helping European companies to manage, orchestrate, measure and analyse human and automated (AI) conversations between a brand’s employees and its customers, thanks to its Customer Experience Cloud platform.
Through its platform, Eloquant delivers reliable, open and scalable technological solutions, with redundant servers at several sites in France.
As a committed partner, Eloquant guarantees end-to-end support as a publisher, operator and integrator of its solutions, with dedicated experts to accompany you throughout the partnership.
Eloquant is proud to count 35% of CAC40 companies, major players in the private and public sectors and numerous SMEs among its customers.
Eloquant is one of the only publishers on the market to be ISO 27001 and ISO 27701 certified, guaranteeing complete protection for your most sensitive data: your customers’ data!
and omnichannel surveys
in all business sectors
In Europe
On 2 sites
Our collective goal is to understand our customers and their business challenges, and to deliver reliable, high-quality solutions on time.
We contribute both individually and collectively, with pride, to a meaningful goal that effectively mobilises energy and is supported by regular feedback.
We define, manage, and implement the actions needed to achieve results, in a coherent, demanding and transparent collective approach.
When you choose Eloquant, you are guaranteed the support of committed and enthusiastic teams, working closely with you to provide expertise, guidance and ongoing support…
25 project managers and CX consultants deploy Eloquant solutions at customer sites, following several key phases: consulting, scoping, configuration, production launch, training… Our dedicated Technical Account Managers (TAMS) provide personalised support and follow-up.
30 Product engineers and developers (R&D) work in agile mode to develop our software solutions in line with our customers’ expectations.
Joining Eloquant means becoming part of a passionate team dedicated to creating memorable customer experiences through our innovative cloud platform. We value initiative, creativity, and team spirit, and offer a dynamic working environment where every idea counts.
As a company committed to fostering an inclusive working environment where diversity is respected, Eloquant has achieved a score of 91/100 on the 2023 Professional Gender Equality Index.
At Eloquant, you will have the opportunity to contribute to ambitious projects and develop your skills. Join us to transform customer relationship and be part of a stimulating human and technological adventure!
Are you intrigued? Need to know more before taking the plunge?
