Eloquant’s standard connectors enable you to exchange data between your information system software and our solutions.
We offer several dozen standard connectors, and if needed, we can create custom ones.
We provide you with an API to enable your software to communicate with Eloquant solutions.
At Eloquant, we believe that hearing, deaf, and hard-of-hearing people should have equal access to information and an equally high-quality customer experience.
To meet this challenge, Eloquant has enhanced its Contact Centre solution with the Acceo module from its partner Delta process.
The [Acceo x Eloquant] partnership means you can make your customer service accessible to deaf and hard-of-hearing people thanks to:
The Acceo module enables a deaf or hard-of-hearing person to communicate with a customer service team by connecting through the Acceo app. They are connected via a video conference channel to an Acceo specialist.
Once the connection is established, the Acceo agent and the client call the appropriate contact in the company’s customer relations centre. During the conversation, the Acceo specialist acts as an intermediary, making the brand’s customer service accessible to everyone.
How to subscribe? Contact the Eloquant team at: marketing@eloquant.com
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