Cas d'usage

The Eloquant Cloud Platform, an extended Contact Center (#CCaaS) and Voice of the Customer (#VoC) solution for all your customer relations needs!

Analysing & managing the customer experience

Adding value to customer reviews

Encouraging employee commitment

Automating interaction processing

Increasing team productivity

Listening to the voice of the customer

Improving customer satisfaction

Reducing customer response times

Optimising customer journeys

Eloquant, your cloud Customer Experience platform

A unified and centralised platform to manage, orchestrate, measure and analyse conversations with your customers. Listen to the voice of your customers and take real-time action on satisfaction or dissatisfaction levers to improve your customers’ experience.

Omnichannel Contact Centre

Voice of the Customer / Satisfaction surveys

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Are you intrigued? Need to know more before taking the plunge?