Cas d'usage

The Eloquant Cloud Platform, an extended Contact Center (#CCaaS) and Voice of the Customer (#VoC) solution for all your customer relations needs!

analyser-et-piloter-l'expérience-client

Analysing & managing the customer experience

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Adding value to customer reviews

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Encouraging employee commitment

automatiser-le-traitement-des-interactions-clients-centre-de-contact

Automating interaction processing

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Increasing team productivity

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Listening to the voice of the customer

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Improving customer satisfaction

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Reducing customer response times

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Optimising customer journeys

Eloquant, your cloud Customer Experience platform

A unified and centralised platform to manage, orchestrate, measure and analyse conversations with your customers. Listen to the voice of your customers and take real-time action on satisfaction or dissatisfaction levers to improve your customers’ experience.

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Are you intrigued? Need to know more before taking the plunge?