White papers

White papers, studies and ebooks: Eloquant resources to help you improve your Customer Relations!

Draw me 20 years of Customer Relations!

The “20 years of Customer Relations” study

Private: The Feedback Management Guide

Bank / Insurance / Mutual survey: 10 years of Customer Relations!

Energy / Water survey: 10 years of Customer Relations!

The new challenges facing Customer Relations Centres!

Artificial Intelligence and Customer Relations, now!

Take control of your customer relations

confiance-relation-client-rgpd

Eloquant, RGPD and you

Checklist “100 questions to ask yourself before installing a chatbot”

Eloquant, your cloud Customer Experience platform

A unified and centralised platform to manage, orchestrate, measure and analyse conversations with your customers. Listen to the voice of your customers and take real-time action on satisfaction or dissatisfaction levers to improve your customers’ experience.

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Are you intrigued? Need to know more before taking the plunge?