Our customers

Explore the full potential of Eloquant through our customer case studies across all sectors. We have selected for you the most impactful use cases in each industry: businesses that have implemented successful customer experience strategies with Eloquant.

Aqualux

When a pool professional distinguishes himself through the quality of his customer service...

Transport and Logistics

Customer Service, Sales department

Geodis

When a global supply chain leader overhauls its multisite customer service!...

Customer Service, Sales department

13-13

When the telephone directory becomes voice-activated... and even multi-channel...

Appart’City

When a virtual contact center triples the number of reservations taken over the phone...

ARaymond

When a global industrial company measures... customer AND employee satisfaction...

Industry, Construction and Public Works

Customer Service, Sales department

BDR Thermea

How BDR Thermea optimizes call management for optimum service quality!...

Business Services, IT, Software publishing

Customer Service, Sales department

Ivalua

When a Franco-American unicorn, a leading international Purchasing software publisher... optimizes its technical support management...

Energy, Water, Environment, Industry, Construction and Public Works

Primagaz

How Primagaz optimizes call handling and customer service quality...

Retail, E-Commerce, Large-scale distribution

Customer Service, Marketing department, Sales department

King Jouet

How King Jouet, leader in the specialized distribution of Games and Toys, optimizes the quality...

Banking and Finance

Marketing department

iQera

Discover how iQera is transforming the debt collection business through the experience it delivers at...

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Are you intrigued? Need to know more before taking the plunge?