Our customers

Explore the full potential of Eloquant through our customer case studies across all sectors. We have selected for you the most impactful use cases in each industry: businesses that have implemented successful customer experience strategies with Eloquant.

Customer Service, Sales department

13-13

When the telephone directory becomes voice-activated... and even multi-channel...

Transport and Logistics

Customer Service, Sales department

Geodis

When a global supply chain leader overhauls its multisite customer service!...

IT, Software publishing, Telecommunications

Altitude Infra

How a leading fiber optic access provider optimizes its Contact Center for better quality of...

ARaymond

When a global industrial company measures... customer AND employee satisfaction...

Industry, Construction and Public Works

Customer Service, Sales department

BDR Thermea

How BDR Thermea optimizes call management for optimum service quality!...

Business Services, IT, Software publishing

Customer Service, Sales department

Ivalua

When a Franco-American unicorn, a leading international Purchasing software publisher... optimizes its technical support management...

Energy, Water, Environment, Industry, Construction and Public Works

Primagaz

How Primagaz optimizes call handling and customer service quality...

Retail, E-Commerce, Large-scale distribution

Customer Service, Marketing department, Sales department

King Jouet

How King Jouet, leader in the specialized distribution of Games and Toys, optimizes the quality...

Banking and Finance

Marketing department

iQera

Discover how iQera is transforming the debt collection business through the experience it delivers at...

Insurance and mutuals

Customer Service, Marketing department

Macif

How Macif analyzes feedback to continuously improve the service it delivers...

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