Secure and automated payment by phone with Voxpay

Voxpay is a remote payment solution that allows businesses to transform every customer interaction into a sales opportunity by simplifying transactions while enhancing security and customer trust.

Whether for remote sales, subscriptions, or customer service operations, Voxpay facilitates direct payment during a call, without compromising sensitive data.

One of the key strengths of Voxpay is its ability to integrate the payment process directly into the phone conversation.

During the exchange with the customer, they can securely enter their banking information using their phone’s keypad without needing to interrupt the call. This non-intrusive approach ensures a seamless customer experience and increases conversion rates.

Key benefits include:

• No disruption in the customer journey, as payment is made directly during the call, without redirecting the customer to another platform.
• Reduced payment delays, as each transaction is validated immediately with live payment tracking (or errors) by the agent.
• Enhanced trust, as banking information is never visible to the agents, offering an optimal level of security.

With PCI DSS certification, Voxpay guarantees fully secure transactions.

Sensitive data is encrypted, ensuring the confidentiality of customer information. Additionally, the 3D-Secure feature adds an extra layer of security by requiring a password validation before finalising the transaction.

This protection reassures customers, who are often reluctant to share their banking details over the phone, and significantly reduces fraud risks.