{"id":18930,"date":"2024-09-26T09:44:30","date_gmt":"2024-09-26T07:44:30","guid":{"rendered":"https:\/\/www.eloquant.com\/our-csr-policy"},"modified":"2025-05-16T11:19:11","modified_gmt":"2025-05-16T09:19:11","slug":"our-csr-policy","status":"publish","type":"page","link":"https:\/\/www.eloquant.com\/en\/our-csr-policy\/","title":{"rendered":"Our CSR policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18930\" class=\"elementor elementor-18930 elementor-3240\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c7f15 e-flex e-con-boxed e-con e-parent\" data-id=\"d8c7f15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9151cb1 elementor-widget elementor-widget-sp-breadcrumbs\" data-id=\"9151cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav  aria-label=\"breadcrumb\"><ol class=\"breadcrumb\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li class=\"breadcrumb-item active\" aria-current=\"page\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Home<\/span><meta itemprop=\"position\" content=\"1\"><\/li><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a3ecb2 e-flex e-con-boxed e-con e-parent\" data-id=\"4a3ecb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf74e9 elementor-widget elementor-widget-heading\" data-id=\"4bf74e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our CSR approach<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82540da e-flex e-con-boxed e-con e-parent\" data-id=\"82540da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-267b044 elementor-widget elementor-widget-text-editor\" data-id=\"267b044\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aware of the social and environmental challenges in the digital sector, Eloquant is implementing an ambitious CSR policy supported by the daily commitment of the executive committee and all teams. Through its roadmap, Eloquant is dedicated to promoting a more responsible, sustainable, and inclusive digital world.<\/p>\n<p><strong>Eloquant is a signatory of the INR&#8217;s Responsible Digital Charter. <\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6bae56 e-flex e-con-boxed e-con e-parent\" data-id=\"c6bae56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9caaec1 elementor-widget elementor-widget-heading\" data-id=\"9caaec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\"At Eloquant,<mark> CSR<\/mark> is one of the key pillars of our strategic plan. Beyond words, this commitment is reflected in concrete actions that have a positive impact on all our stakeholders. Our CSR team is dedicated to carrying out these intiatives for the benefit of<mark> the planet<\/mark>, <mark>our customers<\/mark> and <mark>our employees.<\/mark>\" <br>L\u00e9a Bosson, Quality and CSR Manager<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1a2b01 e-flex e-con-boxed e-con e-parent\" data-id=\"a1a2b01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3058de0 e-con-full e-flex e-con e-child\" data-id=\"3058de0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-35fd654 e-con-full e-flex e-con e-child\" data-id=\"35fd654\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-342ec26 e-con-full e-flex e-con e-child\" data-id=\"342ec26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9be880d elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"9be880d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;FOR A MORE SUSTAINABLE DIGITAL WORLD&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Our commitments  <br><\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">FOR A MORE SUSTAINABLE DIGITAL WORLD<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-354272b elementor-widget elementor-widget-text-editor\" data-id=\"354272b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li data-pm-slice=\"1 1 []\">100% data hosting in France.<\/li>\n<li>100% green energy contracts for data centres.<\/li>\n<li>Data centre powered by 100% renewable energy.<\/li>\n<li>Sustainable management of IT equipment and data.<\/li>\n<li>Awareness of Green IT.<\/li>\n<li>Greenhouse gas emissions assessment.<\/li>\n<li>Sustainability mobility approach.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4aef79b e-con-full e-flex e-con e-child\" data-id=\"4aef79b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fc3a2d7 e-con-full e-flex e-con e-child\" data-id=\"fc3a2d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-728d298 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"728d298\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;FOR A MORE RESPONSIBLE DIGITAL WORLD&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Our commitments  <br><\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">FOR A MORE RESPONSIBLE DIGITAL WORLD<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76ed6ff elementor-widget elementor-widget-text-editor\" data-id=\"76ed6ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Support and development teams in France.<\/li><li>ECOVADIS evaluation (silver medal achieved).<\/li><li>Responsible purchasing policy.<\/li><li>Vigilance obligation through PROVIGIS.<\/li><li>Protection of personal data guaranteed by our ISO27701 certification.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5ba631 e-con-full e-flex e-con e-child\" data-id=\"b5ba631\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-42da217 e-con-full e-flex e-con e-child\" data-id=\"42da217\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-954fe0c elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"954fe0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;FOR A MORE INCLUSIVE DIGITAL WORLD&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Our commitments  <br><\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">FOR A MORE INCLUSIVE DIGITAL WORLD<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d455d00 elementor-widget elementor-widget-text-editor\" data-id=\"d455d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li data-pm-slice=\"1 1 []\">RGAA audit of Eloquant solutions.<\/li>\n<li>Provision of a best practice guide for writing accessible surveys.<\/li>\n<li>Improvement of accessibility for pop-in surveys.<\/li>\n<li>Partnership with Acceo, accessibility solutions for deaf, hard-of-hearing, or non-French-speaking individuals (see Acceo partnership page). Accessible development training.<\/li>\n<li>UX\/UI Design approach.<\/li>\n<li>Working group for professional equality.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-687da36 e-flex e-con-boxed e-con e-parent\" data-id=\"687da36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9bd1adb e-con-full e-flex e-con e-child\" data-id=\"9bd1adb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6475712 elementor-cta--skin-cover btn-fill-rose elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"6475712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.eloquant.com\/wp-content\/uploads\/2024\/09\/2517324fe709a9bb710821ed5a4b27e1-1024x1000.webp);\" role=\"img\" aria-label=\"2517324fe709a9bb710821ed5a4b27e1\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tWho we are\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\t<p>Eloquant is the developer of a Cloud Customer Experience platform, powered by AI, an extended Contact Centre (CCaaS) and Voice of Customer (VoC) solution.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/www.eloquant.com\/en\/who-we-are\/\">\n\t\t\t\t\t\tRead\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3310f39 e-con-full e-flex e-con e-child\" data-id=\"3310f39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95b2a38 elementor-cta--skin-cover btn-fill-rose elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"95b2a38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.eloquant.com\/wp-content\/uploads\/2024\/09\/90440475ba6eb44998c5db317ee9a8d6-1024x1000.webp);\" role=\"img\" aria-label=\"90440475ba6eb44998c5db317ee9a8d6\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tCertifications &amp; Security\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tThe security of your information is our absolute priority, and is backed by an unwavering commitment, validated through certifications.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/www.eloquant.com\/en\/our-quality-and-security-commitments\/\">\n\t\t\t\t\t\tDiscover\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Our CSR approach Aware of the social and environmental challenges in the digital sector, Eloquant is implementing an ambitious CSR policy supported by the daily commitment of the executive committee and all teams. Through its roadmap, Eloquant is dedicated to promoting a more responsible, sustainable, and inclusive digital world. Eloquant is a signatory of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"Our CSR policy | Eloquant","_seopress_titles_desc":"Discover Eloquant's CSR policy, the CCaaS solution dedicated to Customer Relationship and Experience.","_seopress_robots_index":"","footnotes":""},"class_list":["post-18930","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/pages\/18930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/comments?post=18930"}],"version-history":[{"count":24,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/pages\/18930\/revisions"}],"predecessor-version":[{"id":65458,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/pages\/18930\/revisions\/65458"}],"wp:attachment":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/media?parent=18930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}