{"id":19594,"date":"2024-12-04T18:51:25","date_gmt":"2024-12-04T17:51:25","guid":{"rendered":"https:\/\/www.eloquant.com\/evenement\/checklist-customer-relations-2025-anticipate-your-customers-expectations"},"modified":"2024-12-05T14:33:45","modified_gmt":"2024-12-05T13:33:45","slug":"checklist-customer-relations-2025-anticipate-your-customers-expectations","status":"publish","type":"evenement","link":"https:\/\/www.eloquant.com\/en\/event\/checklist-customer-relations-2025-anticipate-your-customers-expectations\/","title":{"rendered":"Checklist Customer Relations 2025: anticipate your customers&#8217; expectations"},"content":{"rendered":"<p class=\"subtitle-event\">[Webinar Eloquant]<\/p>\n<h2><strong>What are the new expectations of customers in 2025, and how can we meet them in concrete terms?  <\/strong><\/h2>\n<p>We invite you to address this challenge in 45 minutes via :<\/p>\n<ul>\n<li>An overview of the evolution of communication channels: an overall decline in satisfaction with customer services, an increase in the use of AI (+10 points in 1 year), internal and external reluctance to its widespread use&#8230;,<\/li>\n<li>A checklist of essential technological innovations to adopt and best practices from the field, to deliver a fluid, personalized, high-performance experience.<\/li>\n<\/ul>\n<p><strong>You&#8217;ll gain valuable insights to feed your action plan for the coming year, and better understand how to align your teams, processes and tools to anticipate and exceed your customers&#8217; expectations.<\/strong><\/p>\n<p><em>Not available on December 12 at 9:30? Register now to receive the replay and presentation! <\/em><\/p>\n","protected":false},"featured_media":19584,"parent":0,"template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":""},"type-devenement":[117],"class_list":["post-19594","evenement","type-evenement","status-publish","has-post-thumbnail","hentry","type-devenement-webinar-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/evenement\/19594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/evenement"}],"about":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/types\/evenement"}],"version-history":[{"count":0,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/evenement\/19594\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/media\/19584"}],"wp:attachment":[{"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/media?parent=19594"}],"wp:term":[{"taxonomy":"type-devenement","embeddable":true,"href":"https:\/\/www.eloquant.com\/en\/wp-json\/wp\/v2\/type-devenement?post=19594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}