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Research Department

Getting advice

Cabinets d'études et de consulting

Our consultants give you their expertise to set up and optimize your customer feedback, as well as they guide you to carry out and analyze your surveys. Their goal is to drive your qualitative or quantitative surveys according to your specific needs and in every field of applications. Choose what you need! From getting help on a specific aspect to a turnkey solution.

Our commitments to you

  • Privacy practices
  • Anonymity of respondents if necessary (legal requirements)
  • Deliverable reports
  • Transparent and clear approach throughout the survey
  • Information is kept confidential
  • Choice of survey channels
  • Your data is yours!
  • Security and privacy for the data collected (and destruction upon request)

Some of our main achievements

- Creation of a European B2C and B2B customer satisfaction barometer

- Supplier assessment carried out by the Purchase department

- Creation of a Satisfaction survey via QR code

- Data system Assessment

- 360 degree Survey on high potentiuial Managers

- Creation of a survey on executive career evolution

- Customer satisfaction survey for the customers of a casino via tablets and touch screen kiosks

- Qualitative surveys : concept testing via forum and web-focus


Trainings

Our team is made up of people who are both instructors and consultants. They are professionals who are used to carrying out surveys for our customers.

Our customers benefit from our expertise, whether on identifying their needs or getting customized trainings in French or in English.

Off-site trainings

In Paris or Grenoble. Get people in a new environment and make them share their ideas and experiences.
On-site trainings

Enjoy a training session provided in your company. Great for groups!

And also...

  • Operational remote trainings on our tools
  • Video tutorials
  • Customized trainings (tailored training courses)
Tell us about your need

They trust us

+ Our customers

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