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Our CSR approach

Aware of the social and environmental challenges in the digital sector, Eloquant is implementing an ambitious CSR policy supported by the daily commitment of the executive committee and all teams. Through its roadmap, Eloquant is dedicated to promoting a more responsible, sustainable, and inclusive digital world.

Eloquant is a signatory of the INR’s Responsible Digital Charter.

"At Eloquant, CSR is one of the key pillars of our strategic plan. Beyond words, this commitment is reflected in concrete actions that have a positive impact on all our stakeholders. Our CSR team is dedicated to carrying out these intiatives for the benefit of the planet, our customers and our employees."
Léa Bosson, Quality and CSR Manager

Our commitments
FOR A MORE SUSTAINABLE DIGITAL WORLD

  • 100% data hosting in France.
  • 100% green energy contracts for data centres.
  • Data centre powered by 100% renewable energy.
  • Sustainable management of IT equipment and data.
  • Awareness of Green IT.
  • Greenhouse gas emissions assessment.
  • Sustainability mobility approach.

Our commitments
FOR A MORE RESPONSIBLE DIGITAL WORLD

  • Support and development teams in France.
  • ECOVADIS evaluation (silver medal achieved).
  • Responsible purchasing policy.
  • Vigilance obligation through PROVIGIS.
  • Protection of personal data guaranteed by our ISO27701 certification.

Our commitments
FOR A MORE INCLUSIVE DIGITAL WORLD

  • RGAA audit of Eloquant solutions.
  • Provision of a best practice guide for writing accessible surveys.
  • Improvement of accessibility for pop-in surveys.
  • Partnership with Acceo, accessibility solutions for deaf, hard-of-hearing, or non-French-speaking individuals (see Acceo partnership page). Accessible development training.
  • UX/UI Design approach.
  • Working group for professional equality.

Who we are

Eloquant is the developer of a Cloud Customer Experience platform, powered by AI, an extended Contact Centre (CCaaS) and Voice of Customer (VoC) solution.

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Certifications & Security

The security of your information is our absolute priority, and is backed by an unwavering commitment, validated through certifications.
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