Main features
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SEMANTIC ANALYSIS

 
  • Multichannelcoverage: handling of any type of corpus (chat, SMS, email, free text zones in survey, social media...) whatever the source
  • Multilinguality: handling of most european and asian languages
  • Concepts and categories identification to detect emerging topics
  • Sentiment analysis to detect the strengths and weaknesses
  • Suggestions analysis to point out remarks of improvement
  • Emotion retrieval in the verbatim (fear, happiness, sadness...)
  • Attrition risk analysis: termination risks, anger...
  • Real time automated data processing
  • Dataview integration of the results
 
 
   

SERVICES

 
  • Linguists expertise to establish your code plan, make it evolve if needed and provide you a regular project
  • Grammars customization to fit your environment and business dictionary
  • Tailored restitutions with dashboards, word clouds...
  • Weak signal detection
  • User support
 
 
   

DEEP WEB ANALYSIS INTERFACE

 
  • Customized dashboard in order to display categories, concepts, sentiments and suggestions
  • Dynamic graphics with "drill-down"
  • Deep and simple exploration of the corpus : zoom, filter, key words search or request...
  • Verbatim corpus access matching your criteria
  • Workstation cloud storage
 
 

ELOQUANT - Tél. : 0805 301 100 - Fax : 04 76 77 40 65 | Site web : www.eloquant.com