Use cases
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Customer Service

The quality of the customer service and the agent banner integrated to your work apps are at the core of efficient companies strategy.

 
 
 
   

Hotline, Support

Ensuring that your customers are getting their questions answered quickly and solving their problem on their first call is our job

 
 
 
   

E-Shopping

Helping you to purchase, getting advice and information, tracking orders, AS, taking care of customer complaints...

 
 
 
   

Sales Department

Ensuring that your account managers can take appropriate action to develop strong relationships with their customers.

 
 
 
   

Branches Network

Thanks to the Cloud, you can share the services of your agencies within a virtual call center.

 
 
 
   

Homeshoring

Quick set up for all your agent accounts within a few minutes.

 
 
 
   

Public Services

Local authorities, State services, public companies: innovation in the service of users.

 
 
 
   

Telemarketing

Manage your marketing campaigns very easily – upload your contact directories, agent scripting integration...

 
 
 

ELOQUANT - Tél. : 0805 301 100 - Fax : 04 76 77 40 65 | Site web : www.eloquant.com