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Guiding you all the way

Our customer relationship Experts give you advice, from building up your customer strategy and the organisation of your contact center, to measuring your customer service performances.

VIP services

You can be sure we assist and help you to analyze your needs and launch your project.

Our project managers are experts in setting up contact centers and they help you to define your goals and technical specifications with all the appropriate specificities and modules.

Together, we provide a custom solution that suits your specific needs in terms of organization, communication flows and your business process.

Personnalized trainings

Your Project Manager guides and helps you for an optimal use of our CONTACT solution.

Our instructors provide personalized and onsite or remote trainings that meet the specific needs of the different users (administrators, supervisors and agents).

Each user gets the specific skills to maximize and make the most of their learning experience to get more autonomy in their missions.

Technical support

Eloquant infrastructure provides full and secure redundancy, hosted in datacenters located in France.

All our equipments are handled and monitored 24/7 by our technicians. You benefit from an unlimited and continuous access to our technical support, via online ticketing or just by calling us.

They trust us

+ Our customers

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