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Our expertise at your service

A full support, from your strategic KPI definition to the app deployment.

Project management

Our project team helps you at every step of your project, from your need analysis to the deployment.

The consulting team works with you to analyse what you want to achieve, and the ways to reach your goals thanks to our app. We help you to choose the right KPIs, the monitoring points, the screen customization, the users access rights…

We set together the targets, the alerts, the new surveys to use (emailing, SMS…), the customer journey mapping… and if needed the connector with your own customers experience tools (call center & survey solution…).

Training

A dedicated project manager to make sure that we will reach your goals

The mobile app is can be used in less than 5 minutes by your team, but we can also help you to develop a customer centric culture.

Our training can deal with the basics (benefits of customer experience monitoring…), to dedicated workshops (customer journeys, managers, survey team…) on site or through live webinars.

Support

Eloquant infrastructure provides full and secure redundancy, hosted in datacenters located in France.

All our equipments are handled and monitored 24/7 by our technicians.

You benefit from an unlimited and continuous access to our technical support, via online ticketing or just by calling us.

They trust us

+ Our customers

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