History
Founded with support from Hewlett-Packard, Eloquant’s goal has always been to make the benefits of the new generation of
standards at the convergence between the Internet, voice and telecommunications, available to its customers.
Eloquant quickly became the European leader in VoiceXML hosting.
Leveraging our experience and technical expertise in voice technologies, Eloquant has increasingly specialised in customer relationship management, with three solutions: Contact Centre, Voice Service and Multi-Channel Push.
Today, as a result of this experience, hundreds of French and European companies rely on Eloquant to manage their customer contacts.
Why choose Eloquant ?
Benefit from Eloquant’s CRM expertise
- All of Eloquant’s solutions are designed with CRM in mind
- We can share our experience with you
Work with the leader in using open-standards technologies in hosted mode
- Eloquant’s solutions are all based on the VoiceXML standard
- Our R&D team works full-time on innovative communication technologies
Be sure your solution perfectly fits your needs
- Eloquant tailors its solutions to each customers’ specific requirements
- We use our technical expertise to design adaptable, made-to-measure solutions, without compromising service quality
Benefit from Eloquant’s support during the whole life cycle
- Eloquant’s business model, based on a « pay as you go » system, means we must always deliver outstanding service to our customers, day after day, year after year
- Our team is focused on one thing: customer satisfaction
Improve your service quality
- Eloquant contractually commits to providing high-quality services
- Eloquant’s infrastructure is designed to cope with very large call volumes, with availability above 99.9%
