Standards
Until the late 1990s, customers had to cope with proprietary technologies in the Telecom field.
However, today you can rely on international standards. VoiceXML (for standardized voice applications),
SIP (for VoIP telephony) and web services (for interoperating web applications) have changed the rules of the game.
These standards let you build open, interoperating, world class, durable solutions. The days of being “tied hand and foot”
to your supplier by proprietary technologies are over.
Eloquant develops and operates an infrastructure that conforms fully to today’s standards. It is driven by a vision of a communicating and interoperating world, where the ability to fit technologies to any environment has become an absolute necessity.
With Eloquant, you can be sure that you are using open, up-to-date technologies, easily integrating them into your own technical environment.
Technology
Eloquant has deployed Europe’s largest infrastructure based on open standards. As a result, Eloquant can handle hundreds of millions of calls and is available to its customers 7 by 24.Eloquant works with first-class technical partners and maintains strong links with Hewlett-Packard, its main supplier.
Eloquant’s infrastructure spans several sites, to conform with Disaster Recovery Plan requirements. Each site conforms to the relevant standards, with :
- a redundant electricity network fitted with a spare generating set
- an air conditioning device complying with the ETS 300.019-1-3 standard (t 5.2 F° - 35.6 F°)
- protection against fire and flood
- an anti-intrusion system (access control and video surveillance)
- a locked multi-bay cage, dedicated to Eloquant
